Transforming Infoglut! A Pragmatic Strategy for Oracle Enterprise Content Management

Transactional Content

Transactional content management typically empowers process workers, and not knowledge workers. Content in this realm often consists of items that are generated, and managed, as part of a highly defined process, such as accounts payable, expense management, or contract management. The content is often, but not always, scanned into the application, processed through workflow, and then stored in some type of content repository—often an archive. Besides scanned documents, transactional content can also be used for managing e-check processing, fax server solutions, or computer output to laser disk (COLD) reports.

In contrast with active content management systems, transactional systems have very few contributors and very few ...