The Solution: Federated ECM

Some organizations choose to solve this problem by not solving this problem. In other words, they use training and manual processes instead of integrating content management across their enterprise. All employees are expected to learn to navigate the dozens of systems they need to do their jobs. If they cannot find something, they use the phone or e-mail to track down information, or they make decisions with incomplete information. Maintaining records and retention policies is also a manual process. Unfortunately, these manual processes lead to unnecessary cost, complexity, and risk.

As mentioned in Chapter 2, in an ideal world you would consolidate every piece of content into one single repository. This would be a ...

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