Transforming Infoglut! A Pragmatic Strategy for Oracle Enterprise Content Management

Contents

FOREWORD

ACKNOWLEDGMENTS

INTRODUCTION

1 The State of Information Management

Information Management

Structured Content vs. Unstructured Content

Process Workers vs. Knowledge Workers

The Specific ECM Problem

The Unstructured Content Problem

Adding to the Problem

Why Do I Need ECM for Unstructured Content?

ECM Is Empowerment, Not Control

Centralized Policies for Decentralized Information

How You Should Use This Book

Takeaways

2 A Pragmatic ECM Architecture

Context Is King

The Content Life Cycle

Primary ECM Challenges

Taxonomy and Metadata

Findability

Accuracy

Security

Risk Reduction and Regulatory Compliance

Flexibility and Manageability

Usability

Reusability

ECM Is an Initiative, Not an Application

The Solution: A Pragmatic ECM Strategy ...