Book description
Practical, proven guidance for transforming the culture of any IT department
As more and more jobs are outsourced, and the economy continues to struggle, people are looking for an alternative to the greed-driven, selfish leadership that has resulted in corporations where the workers are treated as interchangeable parts. This book shows how the human factors can be used to unlock higher returns on human capital such that workers are no longer interchangeable parts, but assets that are cared about and grown. Refreshingly innovative, Transforming IT Culture shows how neuroscientific and psychological research can be applied in the IT workplace to unleash a vast pool of untapped potential.
Written by an expert on IT culture transformation
Considers the widespread "cultural blindness" in business today, and how it can be addressed
Draws on the author's repeated success transforming IT divisions across major corporations by applying the human factors
Explains why social intelligence, human factors, and collaboration are the source of harmony, shared learning, mutual respect, and value creation
Employees want positive change in business, something to stop the downward spiral we are on, both financially and emotionally. Transforming IT Culture shows how the essential ingredient to any high performing IT department is a culture where employees are valued and managed to their strengths. Using the Information Technology profession as a lens through which we can understand knowledge worker productivity and how to seriously improve it, this important new book reveals why Collaborative Social Systems are essential to every organization.
Table of contents
- Cover
- Contents
- Title
- Copyright
- Dedication
- Foreword
- Acknowledgments
- Introduction
- Chapter 1: A Shining Light: The Blind Spot Revealed
- Chapter 2: Corporate America’s IT Organization: Failure Is All Too Common
- Chapter 3: Workers as Machines: A Social Pathology
- Chapter 4: The Unseen Art and Emotion of IT: The Acme Inc. Philharmonic Orchestra: Knowledge as Notes, Leaders as Conductors, Programmers as Composers
- Chapter 5: Case Study: An Unproductive State of Mind: Toxic Leadership and Its Aftermath
- Chapter 6: What Are We Waiting For? Applied Science at Work
- Chapter 7: Empathy and Compassion: The Socially Cohesive and Resilient Organization
- Chapter 8: Designing a Collaborative Social System: Working Social: How the Right Culture Unlocks Productivity
- Chapter 9: The Social Compact: Organizational Citizenship Behavior
- Chapter 10: The Servant Leader: Prosocial and Authentic
- Chapter 11: Social and Emotional Intelligence: The Organizational Canvas Meets the Social Paintbrush
- Chapter 12: Designing an Innovative Culture
- Chapter 13: Workforce Planning: Maximizing the Productivity of Your Talent—Today and Tomorrow
- Chapter 14: How to Successfully Transform Your Organization: Putting It All Together
- About The Author
- Index
Product information
- Title: Transforming IT Culture: How to Use Social Intelligence, Human Factors and Collaboration to Create an IT Department That Outperforms
- Author(s):
- Release date: February 2013
- Publisher(s): Wiley
- ISBN: 9781118436530
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