Chapter 7

Empowering Public Health Workers

Learning Objectives

  • Understand the need for a leader to appreciate the culture of public health employees in order to make change occur
  • Acknowledge the need to instill trust in public health employees before attempting change
  • Become aware of the opportunities available to improve community health through collaboration among the major players in the delivery of health care services in our country
  • Identify the role of the public health leader and the empowered worker in improving quality in the health care system

There is something very different about working in a public health agency. Such an agency produces services whose proper delivery is dependent on the skill levels of the agency's public health ...

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