Chapter 10

Developing an Outcomes Orientation in Public Health Organizations

Learning Objectives

  • Discuss the benefits of an outcomes orientation for public health organizations
  • Identify the core functions and essential services of public health organizations
  • Identify the major components of a continuous quality improvement process

The quality of public health organizations has become an essential part of a national effort to reduce health care expenditures and improve the health outcomes of individuals and community populations in the United States. Quality public health involves the degree to which policies, programs, services, and research increase desired population health outcomes and assure conditions in which people can be healthy (U.S. ...

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