Transforming Supply Chains

Chapter 5

Decision making at a faster clockspeed

Decision support systems, analytics and tools for faster, better decisions

Introduction – the evolution of the decision

Decision making in operational environments is changing. The quantity and quality of data available to support decisions are growing exponentially; focus is on exceptions, with more routine tasks automated. But, in a more volatile environment, risk is higher and assumptions harder to make.

What hasn’t changed, however, is that, despite all of the decision support available, the critical strategic decisions will still come down to individuals and leadership teams. And, despite the most educated cohort of business leaders in history, with the best tools and the most data, ...