Today’s businesses face unprecedented challenges operating in a global environment that is increasingly volatile, uncertain, complex, and ambiguous (VUCA). The explosion of data and unprecedented advances in computer processing power globally have dramatically increased the capacity to support decision making within various functional operations in organizations across industries. The world has moved well beyond basic and enhanced process automation and is entering into an era of cognitive automation leveraging on artificial intelligence and robotics. The World Economic Forum is calling this the “Fourth Industrial Revolution.”
The impact of advanced technologies touches virtually every industry and organization on many levels, from strategic ...
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