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Trends and Research in the Decision Sciences: Best Papers from the 2014 Annual Conference by Merrill Warkentin, Decision Sciences Institute

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3. Use of Social Media in Disaster Management

—Louis Ngamassi, Prairie View A&M University

—Thiagarajan Ramakrishnan, Prairie View A&M University

—Shahedur Rahman, Prairie View A&M University

—Henry Rose, Prairie View A&M University

Abstract

The study provides a comprehensive analysis of the use of social media in disaster management. Social media is emerging as an important information-based communication tool in disaster management. Past research on the use of social media for disaster management has either focused mainly on individuals or communities affected by the crisis or examined the use of social media only to specific disasters.

Introduction

Disaster conditions are unpredictable events that result in nonroutine actions (Sutton et ...

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