This is the Rough Cut version of the printed book.
This is Cisco's authorized, self-paced, foundation learning tool for the new Troubleshooting Cisco IP Telephony and Video (CTCOLLAB 300-080) exam, required for Cisco CCNP Collaboration certification. It brings together essential knowledge for troubleshooting a Cisco Unified Collaboration solution, including methodology, triage techniques, resources, and tools.
You'll find this guide valuable whether you're preparing for CCNP Collaboration certification or simply want to gain a better understanding of how to build and manage Cisco collaboration networks. You'll learn how to:
Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
Troubleshoot issues that relate to Cisco Unified Communications Manager
Troubleshoot issues that relate to Cisco VCS Control and Cisco VCS Expressway
Troubleshoot call setup issues
Troubleshoot CCD and ILS issues
Troubleshoot Cisco Unified Communications Manager mobility features
Troubleshoot issues that relate to Cisco TelePresence Management Suite
Troubleshoot media resource and voice quality issues
As an Authorized Self-Study Guide, this
book fully reflects the content of Cisco's official CTCOLLAB
course. Real-world scenarios and extensive visuals illustrate key
concepts; chapter learning objectives and summaries help focus
study; self-assessment review questions help you assess your
knowledge; and multiple configuration examples help you use your
knowledge in your day-to-day-work.