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Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) Foundation Learning Guide (CCNP Collaboration Exam 300-080 CTCOLLAB) by Justin Jordan, Brian Morgan

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Chapter 13. Troubleshooting Cisco Unified Mobility Issues

Cisco Unified Mobility is a set of features that permits users to associate remote phone number destinations with their defined desk phone extensions and locations. It allows calls received at that desktop extension to be sent to mobile phones, home phones, or any other calling destination, whether internal or external to the corporate network.

This chapter examines the basics of the feature set, its components, configuration, and ways to troubleshoot potential issues that can arise.

Chapter Objectives

Upon completing this chapter, you will be able to

• Describe the key concepts of Cisco Unified Mobility

• Describe Cisco Unified Mobility configuration elements

• Describe how CSSs are implemented ...

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