Description
Are you a trainer who balks at the idea of testing knowledge during your programs? Do you think it feels too much like school to administer a quiz? Many new trainers struggle to figure out how to assess individual learning within a large group, or how to create an instrument to measure soft skills, like listening or customer service. Developing a knowledge quiz is not something you’ve had to learn to do—until now.
Solutions
Here are some ways to make sure your Level 2 assessments both test and encourage knowledge attainment and performance improvement. Read this challenge on how, generally, to design and deliver tests in conjunction ...
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