SECTION 5
Uncertainty Around Measurement
The Problem
“We’d love to be able to show that the high-potential managers who went through our program are being promoted, are better leaders, and are not leaving the organization. We just don’t have access to data that would prove that. What data we can come up with feels worthless in comparison.”
“The goal of our training initiatives is to change the culture, but how do you measure culture change?”
“When ...
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