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Troux Enterprise Architecture Solutions by Richard J. Reese

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Chapter 1. Managing the IT Portfolio

Almost every company today is totally dependent on IT for day-to-day operations. Large companies literally spend billions on IT-related personnel, software, equipment, and facilities. However, do business leaders really know what they get in return for these investments? Upper management knows that a successful business model depends on information technology. Whether the company is focused on delivery of services or development of products, management depends on its IT team to deliver solutions that meet or exceed customer expectations.

However, even though companies continue to invest heavily in various technologies, for most companies, knowing the return-on-investment in technology is difficult or impossible. ...

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