True to Yourself

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5Communicate with Care

Kate [wife and manager] gets people to open up and find solutions. She’s taught me how to become inquisitive, rephrase things back to people, ask probing questions, and be discerning. I’m learning how to tell what’s a burning bush and what’s a land mine in deciding when to intervene and when to just listen. For me to do that, I must bring out my emotions.

DARELL HAMMOND, COFOUNDER AND CEO OF KABOOM!, THE NATIONAL $18 MILLION NONPROFIT CONSTRUCTION COMPANY THAT BUILT 850 PLAYGROUNDS IN A DECADE

The third stage in the process of leading a best-in-class values-based small business is communicating with the care required of leaders. We’ll learn about common myths and review examples of this core leadership practice, including ...