CHAPTER SEVEN

How Trust Is Broken: Betrayal

“I’m really upset with Lynette!” said Patrick, an outreach coordinator. “She didn’t deliver her part of the project as she promised. She let me down and she let her other co-workers down. There is no longer trust on this team.”

“I don’t understand why John went to Craig to talk about the concern he has with me,” Scott, an executive assistant, said. “Why didn’t he come to me directly and give me a chance to address it with him? It hurt to hear about this from Craig. Now I wonder who else John talked to about me. Can I really trust him?”

“We trusted Donald, and he betrayed us!” Elena, a retail clerk, said angrily, referring to her boss. “He lied to us. I’ve got a hollow feeling in the pit of my stomach. ...

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