CHAPTER 6Go First

The best way to find out if you can trust somebody is to trust them.

~ Ernest Hemingway

We don’t trust the people who work for us very much. At least that’s the impression many employers give. Consider the hiring process: Whole industries thrive on pre-employment assessments to ensure honesty, integrity, and attitudinal match. Then, they offer protection from a multitude of problems an untrustworthy staff might create. There are armbands to measure productivity, watchful cameras, biometric time clocks, monitoring software, blocked Websites, ethics training, carrot-and-stick programs, and even apps that can spy on staff.

Articles abound reinforcing the “don’t trust staff” position— “You’re Their Boss, Not Their Babysitter”; “Ten ...

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