Video description
Truth at Work shows business professionals—and anyone else—how to resolve the toughest issues. Nine out of ten employees and managers are reluctant, or struggle, to speak the truth. But by moving from confrontations to conversations, from feelings to facts, and from diatribe to dialogue, Murphy shows how to get everyone to hear and accept hard truths.Table of contents
- Open 00:00:15
- Introduction 00:33:09
- Chapter 1: Understand The Truth-Killers (Or Why We Resist The Truth) 00:53:04
- Chapter 2: Focus On The Facts 00:30:58
- Chapter 3: Take Their Perspective 00:38:36
- Chapter 4: Set Your Goals 00:47:45
- Chapter 5: Start A Conversation, Not a Confrontation 00:49:00
- Chapter 6: Create A Word Picture 00:47:36
- Chapter 7: Listen With Structure 00:48:21
- Chapter 8: Share The Facts 00:59:52
- Conclusion 00:18:54
- Close 00:00:36
Product information
- Title: Truth at Work: The Science of Delivering Tough Messages (Audio Book)
- Author(s):
- Release date: May 2017
- Publisher(s): McGraw-Hill
- ISBN: 9781260011876
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