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TSP(SM)Coaching Development Teams by Watts S. Humphrey

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11The Quality Plan

TSP teams make quality plans for the systems they develop. This chapter describes the steps used in making a quality plan and the issues you will likely face when you coach meeting 5 of a TSP launch. The following topics are discussed in this chapter.

Image The importance of quality

Image Quality goals

Image The cost of defects

Image Measuring software ...

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