This chapter addresses the special problems of launching and coaching functional teams. As described in Chapter 21, these are teams that have a functional, rather than a product, mission. When you coach a functional team, your principal challenges will be helping the team jell as a coherent group, and then guiding it in working as a cohesive unit to meet the team’s goals. This chapter focuses on coaching issues, coaching principles, and coaching guidelines for functional teams. The following topics are covered.
Why functional teams are needed
The functional-team strategy
Preparing for a functional-team launch
Goal setting ...