The centered state is a conscious choice.


When you change, everything changes.

—Judy Ringer

Primary Purpose

Chapter 4's purpose is to give the parties ways to effectively change their mind-body state to one of optimal performance and emotional awareness. You help both parties experience the difference between a centered and an uncentered state as well as how to choose the centered state anytime, anywhere.


  • Know the purpose and desired outcome for the session.
  • Know which skills you will focus on and why.
  • Have scenarios in mind for role-playing and practicing the skills.
  • Read your notes from the previous session.
  • Enter with optimism for a positive outcome.


  • Express gratitude for the person's ...

Get Turn Enemies Into Allies now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.