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Turning Adversity Into Opportunity by James M. Kouzes, Barry Z. Posner

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Strategy Number OneBroaden the Context

It’s common for all of us to take disruptions personally. After all, we’re the ones directly affected by the organizational downsizing, hiring freeze, or cuts in spending. Closer to home, we’re the ones dealing with the poor health of a loved one or the fact that too many young people can’t find good-paying jobs after graduating from college. It’s only natural that we see these events as singular and significant to us.

It’s the same with organizations. The volatility, uncertainty, complexity, and ambiguity in the marketplace may be affecting others, but it’s quite personal when it’s happening to your organization.

True enough. But we need to put all of this into a broader context. It’s important to view ...

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