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Twilio Best Practices by Tim Rogers

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Chapter 4. Twilio in the Real World

In this chapter, you'll use the skills you've already gained in the first three chapters to build the following two great projects on the Twilio platform with the PHP API library:

  • A callback request tool for your website
  • A simple conference calling service

The callback request tool

First up, we're going to build a callback request tool that is suitable for any website.

Popular across the Internet, such tools are great for small businesses that want to let their customers get in touch with them without the annoying need to wait on hold.

There are four components of this tool:

  1. A simple website with a form for collecting customer details
  2. A PHP page that initiates a call to the customer who requested it when a member of ...

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