Chapter 21. A Colony of Penguins
The Ubuntu Community
One thing that really sets open source software apart from the commercial software world is the importance placed on community. This can include pretty much anyone who has anything to do with the software: The people who use it, the people who design it, the people who help others with problems . . . every last one of them is a valued community member.
Consider the commercial software world, where things tend to be quite top-down. When you have a problem, you go to some company that provides you with support. This company probably also designed and sold you the software, and you probably played ...