Book description
Meeting the challenges of high-performance HR
Until 1760 ships routinely disappeared, ran aground, or sank because seafarers could not measure longitude. The cost in life and property was immense. Today, business faces a similar challenge, as the failure to measure human resources performance is just as costly and deadly to modern organizations.
Senior executives once considered HR a "soft," unavoidable cost of doing business, responsible for compensation, employee transactions, company functions, workforce problems, and legal issues. Three factors changed this perception: the significant impact of high-performance HR, the implications of poorly performing HR, and soaring HR operating expenses. These factors have led to an increased demand and focus on HR metrics.
Ultimate Performance approaches this challenge by providing clear, proven measurement solutions that will optimize the performance of people and businesses.
Table of contents
- Copyright
- Preface
- Introduction
- Imperatives of Metrics
- A Path to Alignment
- Supporting Human Capital Decision Making
- Employee Assets and Contribution
- Employee Contribution to Risk
- The Employee Lifecycle—A Metrics Roadmap from the C-Level
- Missions, Objectives, and Metrics
- Measuring Staffing—A Better Approach to Hiring Metrics
- Beyond Hiring—Metrics for Employee Development and Retention
- Succession Planning and Internal Mobility
- Current Measurement Practices—Lessons from the Field
- Case Studies—Metrics in Action
- Human Capital and Organizational Performance
-
HR Outsourcing and Metrics
- The Problem
- The Failed Promise of Transformation
- The Real Value
- Integrated HR Outsourcing
- Metrics Can Play a Pivotal Role in HR Outsourcing Success or Failure
- What Is the Measure of Reward for Getting It Right?
- Know Your Business—and Know Outsourcing
- Fast Company Came Close . . . Tom Stewart Came Closer
-
A Practical Guide to Building Your Ultimate Dashboard
- How to Develop Your Ultimate Dashboard
- Communicating Your Ultimate Dashboard
- Best Dashboard Practices with Scott Morrison, Manager of Recruiting Programs at Salesforce.com
- How to Make Really Big Mistakes
- Dealing with Bad Data
- What Is a Data Warehouse?
- Best Dashboard Practices with Mary Claire Ryan, Director of Sourcing at Riviera Advisors
- Where to Leverage Technology
- Conclusion
-
References
- About the Contributing Authors
Product information
- Title: Ultimate Performance: Measuring Human Resources at Work
- Author(s):
- Release date: April 2007
- Publisher(s): Wiley
- ISBN: 9780471741213
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