An update of the classic book that reveals the 6 keys to successful management In this new edition of his best-selling book, Robert Benfari explains that the best mangers are not born that way but share a mix of characteristics that can be analyzed, understood, and most importantly changed. He identifies the six characteristics of successful managers (Psychological Type; Needs/Motivation; Use of Power; Conflict Style; Our Basic Values; and Our Reaction to Stress) and uses these building blocks to show how anyone can use personality-specific strategies for resolving conflicts, solving problems, managing stress, handling difficult situations at work, and positively influencing others.
Includes a proven pathway for becoming an effective manager
Contains new information on management style and leadership, human nature and neuroscience, and the dark side of management
Includes a self-assessment for each of the six building blocks to successful management
This research-based book offers the tools leaders need to improve their management style and succeed in the workplace.
Table of Contents
- Additional Content Available Online
- Title Page
- About the Author
- Introduction: What Leaders and Managers Need to Know About Human Nature
Chapter One: Assumptions, Perceptions, and Feelings
- The Basis of Our Assumptions, Perceptions, and Feelings
- How We Know What We Know
- Assumptions: What We Take for Granted
- Perception: How We Interpret Experience
- Feelings: How We React to our Perceptions
- Assumptions, Perceptions, and Feelings at Work: A Case Study
- Changing Your Mind Changes Everything
- Using Coping Mechanisms
- Countering Negative Thoughts and Beliefs
- Shifting your Perceptions as a Manager
- Cognitive Restructuring and the Elements of Management Style
- PRE - CHAPTER 2 ACTIVITY: What Is My Psychological Type?
- Chapter Two: Psychological Type
- PRE - CHAPTER 3 ACTIVITY: What Are My Needs?
- Chapter Three: Needs
- PRE - CHAPTER 4 ACTIVITY: What Are My Power Bases?
- Chapter Four: The Bases of Power
- PRE - CHAPTER 5 ACTIVITY: What Is My Conflict Style?
- Chapter Five: Conflict
Chapter Six: Values
- Where do Values Come From?
- Managers' Primary Values: Are They Enough?
- Examining Our Assumptions About Life
- Clarifying What's Most Important
- Organizational Values: The Ideal and the Real
- Clarifying Values in the Organization
- Comparisons of Values Among Managerial Samples
- Another View of Values: A Global Existential Approach
- PRE - CHAPTER 7 ACTIVITY: What Is My Stress Quotient?
- Chapter Seven: Stress
- Chapter Eight: Management Scenarios
- Chapter Nine: Integration of the Building Blocks
- Title: Understanding and Changing Your Management Style: Assessments and Tools for Self-Development, 2nd Edition
- Release date: July 2013
- Publisher(s): Jossey-Bass
- ISBN: 9781118417690