Performancechecks

         1  Quick quiz

Jot down the answers to the following questions on Understanding Change in the Workplace.

Question 1     What do you identify when you carry out a force field analysis?

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Question 2     What do the letters PIE stand for in the ‘recipe’ for overcoming resistance to change?

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Question 3     What is meant by ‘unfreezing’ and ‘refreezing’ in connection with change?

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