Protest is a word that strikes terror into the hearts of any 1102. A protest is a fight over something the government did—or did not do—in the solicitation process.
In everyday language, people tend to mix up protests and claims. But in procurement they are distinctly different. A protest is made by a loser (an unsuccessful offeror) trying to get the contract. A claim, on the other hand, is made by someone who already has a contract trying to get something under the contract from the contracting officer. (The government can file claims against the contractor, of course, but that is rare.)
This chapter will deal solely with protests. ...