Chapter 10

Learning From Japanese Management

In the 1980s, Japanese management seemed to be the more advanced way of organizing a firm and taking care of human resources. At that time, production management had the greatest influence on Western corporations simply because Japanese manufacturers spent less time and money producing their products. Just-in-time and total quality management were copied by Western firms and implemented very successfully. Other traditional Japanese management practices, such as human resource management and knowledge management, were not as successfully exported. The reasons for this are obvious: These styles are strongly related to Japanese group-oriented values and cannot be easily implemented in a Western corporation, ...

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