Where are we now?
This chapter reviews the present situation of libraries and their role with clients at both ends of the wealth spectrum in a climate of cuts in public spending. It considers how librarians are adjusting to their role, transformed by ICT, and reminds them that their traditional role has not disappeared – merely mutated.
changes in library use
traditional librarian values
cuts in library expenditure
But our job as information scientists is not to criticize people for being as they are but to design services for them. I have never been happy about trying to redesign human beings to fit information services. (Line, 1999)
Across the globe, the work of librarians embraces a world of strange extremes, ...