O'Reilly logo

Understanding Your Users, 2nd Edition by Kelly Caine, Catherine Courage, Kathy Baxter

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 13

Field Studies

Abstract

The term “field study” encompasses a category of activities that can include contextual inquiry, on-site interviews, simple observations, and ethnography. During a field study, a researcher visits end users in their own environments (e.g., home or workplace) and observes them while they are going about their daily tasks. Field studies can last anywhere from a couple of hours to several days to even longer depending on the goals and resources of your study. Using this technique, a UX professional gains a better understanding of the environment and context. By observing users in their own environment, you can capture information that affects the use of a product (e.g., interruptions, distractions, other task ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required