Critical acclaim for Understanding Your Users
A Practical Guide to User Requirements Methods, Tools, and Techniques
I wish I’d had this book ten years ago; it would have saved me an awful lot of time. It’s the kind of eminently practical guide that I really appreciate, and the case studies are excellent. I highly recommend it!
—Steve Krug, author of Don’t Make Me Think!
A Common Sense Approach to Web Usability
Courage and Baxter propel the reader to the beating heart of user-centered design with this comprehensive and practical compendium of process, methodology, and cutting-edge thinking. The techniques they explain so clearly in this detailed and thorough book provide the power to expose the common myth, opinion, and misunderstanding, ...