Chapter 1

Introduction to Elicitation

In This Chapter:

  • What Elicitation Is Not

  • Terminology of Business Analysis

  • When Is Elicitation Complete?

Business requirements are elicited by conducting interviews, workshops, note-taking sessions and feedback loops, and quality reviews with various sources to capture business requirements, user and stakeholder expectations, and system constraints and assumptions. Typical elicitation techniques, which are discussed in detail in Part III of this book, include:

Workshop sessions. Formal working sessions with users, business and technical subject matter experts, and project team members and led by a facilitator. ...

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