Unified Communications Forensics

Chapter 2

Spit, Phishing, and Other Social Outings

Abstract

This chapter discusses some of the common social engineering attacks that are carried out within our VoIP environment: Phishing or Vishing, Spit, and general social engineering. These attacks are relatively less technical than some other attacks; however, they can be very effective and detrimental to the environment.

Keywords

VoIP; Social engineering; Forensics; VoIP attacks; Voice over IP; VoIP PenTesting; Phishing; Vishing; SMishing; SPIT; Caller ID spoofing; Social engineering

Introduction

Caller ID Spoofing

Phishing/Vishing/SMishing

SPIT

Security Best Practices

Required Annual Attendance

Role-Based Training

Delivery Modes

Require Training First

Acknowledgment of Policy

Outside References ...