Build a Structure That Allows Your People to Be Ingenious

If yours is a small company, you have a number of distinct advantages. One of them is the lack of a stifling bureaucracy or deeply entrenched processes. Unless you bring in people who are very set in their ways, you don’t have to argue with someone who patiently tells you that it’s always been done this or that way. You’re free to make up the rules as you go along.

Unfortunately, just as kittens become cats, small businesses aspire to become big ones. It’s ironic that we eagerly trade in one of our most important advantages, the flexibility of the start-up, in order to attain ...

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