53Change Enthusiasm®

OUR WORLD IS BECOMING MORE VUCA (volatile, uncertain, complex, and ambiguous), right? So much going on, so much disruption, and the emotions are real and raw. Leading through change and transformation can be an enormous challenge. Successful organizational change requires empathetic leadership, which is only available through awareness, connection, and reflexivity. To learn more about leading through change we spoke to Cassandra Worthy, founder and CEO of Change Enthusiasm Global. A chemical engineer by training, Cassandra worked for giant Procter & Gamble before leaving corporate to help individuals and organizations flourish through change. According to McKinsey research, 70% of change projects fail to meet their intended goals, largely due to employee resistance and lack of management support (McKinsey & Company 2015). Cassandra and her workforce at Change Enthusiasm Global believe the true root cause of the resistance and lack of support manifests when organizations fail to acknowledge the biggest change adoption factor is their people and more importantly, the beliefs and emotions they embody. When your change plan focuses only on the business strategy, responsibilities, and timelines, it is missing your people's emotions and beliefs that power the change. Cassandra is on a mission to change that; her work is rooted in shifting the paradigm that emotions have no place in business, disrupting the idea that only logical, mind-led, stoic leaders should ...

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