UnLeadership

68Principled Leadership

Ty Francis is a Welsh American business development executive, entrepreneur, and corporate governance leader, with two decades of experience of business information management, data & analytics and evaluating ethics, culture, and values-based compliance programs. Ty is chief advisory officer at LRN Corporation, the global leader in ethics and compliance. He co-founded New York Welsh Inc, a Welsh diaspora business and social network, and JerseyForAll.org, a philanthropic initiative that empowers women, girls and people with mixed abilities in sports. Ty was appointed by Queen Elizabeth II as a Member of the Most Excellent Order of the British Empire (MBE) in 2017, and sits on the Business & Law School board of Southampton Solent University.

(Highlights from our interview, recorded May 30, 2023.)

WHEN YOU ASK EMPLOYEES ABOUT their company's values, many will be hard-pressed to tell you. Most executives will rattle off a mission statement, but true leaders will be honest and say they don't know or that they have done a culture survey and understand they have issues within the company. When you evaluate an organization's culture, you are really measuring how people feel and trying to understand the behavior of the entire employee base. It's something we do every day, and we ask questions such as, “Do you feel pressured to do your job? Do you feel safe at work, and does your organization understand psychological safety? Do you feel your company has a sense ...