book

Unleashed Skype for Business

by Alex Lewis, Pat Richard, Phil Sharp, Rui Young Maximo

September 2016

Beginner to intermediate

975 pages

30h 40m

English

Sams

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Chapter 1 What Is Skype for Business?Skype for Business Server OverviewSkype for Business Server Terms and AcronymsVersions and LicensingIntegration with Other Microsoft ApplicationsSummary
Animated Emoticons … and Consumer IntegrationNew Topologies and Supported ArchitecturesHybrid and Online FeaturesEnhanced Mobile ExperienceIn-place UpgradesSummary
Why Unified CommunicationsUnified Communications Return on Investment (ROI)Why Skype for Business Server 2015 for Unified CommunicationsSummary
Chapter 4 Skype for Business Server 2015 Front End ServerFront End Server InstallationInstallationConfiguration and Administration OverviewTroubleshootingBest PracticesSummary
Edge Server OverviewEdge Server InstallationEdge Server ConfigurationEdge Server AdministrationEdge Server TroubleshootingBest PracticesSummary
Installing Monitoring ComponentsMonitoring ConfigurationMonitoring AdministrationMonitoring TroubleshootingInstallation of Call Quality Dashboard ComponentsEnabling CQD in Skype for Business OnlineCall Quality Dashboard ConfigurationCall Quality Dashboard AdministrationArchiving Components TroubleshootingArchiving Components InstallationArchiving ConfigurationArchiving AdministrationArchiving TroubleshootingBest PracticesSummary
Mediation Server OverviewMediation Server Design ConsiderationsMediation Server Installation and ConfigurationMediation Server AdministrationMediation Server TroubleshootingBest PracticesSummary
Persistent Chat OverviewPersistent Chat DeploymentConfiguring Persistent ChatPersistent Chat AdministrationSkype Online and Hybrid EnvironmentsPersistent Chat TroubleshootingBest PracticesSummary
Chapter 9 Network Requirements and Best PracticesManaged and Unmanaged NetworksIPv6 SupportNetwork DiscoveryEdge: Interactive Connectivity Establishment and External CommunicationsCalculating Bandwidth RequirementsWireless NetworksCall Admission ControlQuality of ServiceSoftware Defined NetworkingSummary
Active Directory DependenciesDomain Name System DependenciesServer Certificates DependenciesNetwork DependenciesOffice Web Apps Server DependenciesSQL Server DependenciesSummary
Firewall RequirementsPorts Required for Internal and External AccessUsing Network Address Translation (NAT) with Skype for Business Server 2015Reverse Proxy RequirementsReverse Proxy ConfigurationFile Share PermissionsSecuring Service AccountsSecurity ThreatsSummary
Chapter 12 Monitoring Skype for Business Server 2015Understanding Key Areas to Monitor in Your DeploymentMonitoring the Health and Performance of Skype for Business Server 2015Summary
Administration OverviewLeverage Get-HelpUsing the Skype for Business Topology ModelManaging Servers and UsersConfiguring Quality of ServiceTroubleshootingThird-party ToolsBest PracticesSummary
Defining Business Requirements for High Availability and Disaster RecoveryDesigning for High AvailabilityDesigning for Disaster RecoveryConfiguring Skype for Business Server 2015 for High AvailabilityExecuting Disaster Recovery ProceduresSummary
Chapter 15 Migrating from Lync Server 2010/2013Migration Steps: Side-by-Side MethodCompleting the Migration to Skype for Business Server 2015Migration Steps: In-place Upgrade MethodTroubleshootingBest PracticesSummary
Chapter 16 Skype for Business Server 2015 Telephony and Voice IntegrationUnderstanding Telephony FundamentalsIntegration MethodsEnd-User ScenariosAnalog DevicesSkype for Business Voice RoutingBest PracticesSummary
Building the Skype for Business TopologyVoice RoutingVoice FeaturesAdvanced Enterprise Voice FeaturesDial-in ConferencingResponse GroupsBest PracticesSummary
Skype for Business Peer-to-Peer VideoSkype for Business Server 2015 Video ConferencingSkype for Business Server 2015 Data ConferencingSummary
Microsoft Video Interoperability Server (VIS)Third-Party Video Integration BasicsGatewaysBack-to-Back User AgentsEdge TraversalNative RegistrationMultipoint Control UnitsSoftware PluginsSolution ComparisonsSummary
Chapter 20 Unified Contact Store, Exchange, and SharePoint IntegrationServer-to-Server AuthenticationExchange Integration FeaturesSharePoint Integration FeaturesSummary
Overview of Skype for Business ApplicationsChoosing a Skype for Business SDKSkype for Business Application ScenariosDebugging Skype for Business ApplicationsSummary
Chapter 22 Skype for Business Online and Hybrid DeploymentsOverview of Skype for Business Online and Office 365System RequirementsExperiencing Skype for Business OnlineDeploying Skype for Business OnlineAD FS Deployment for SSOConfiguring Directory SynchronizationSkype for Business Hybrid DeploymentSummary
Skype Connectivity FeaturesConfiguring Skype Connectivity for Skype for Business Server 2015Configuring Skype Connectivity for Office 365Troubleshooting Skype ConnectivitySummary
Chapter 24 Microsoft Lync for Mac ClientInstalling the ClientFeature ComparisonNavigation and LayoutManaging ContactsManaging GroupsIM FeaturesAudio/Video Calls and ConferencingMaking a Video CallWeb ConferencingClient Integration with Other ApplicationsTroubleshootingBest PracticesSummary
Introducing New Mobile FeaturesUnderstanding Skype for Business MobilityDeploying Skype for Business MobilitySummary
Installing the ClientSigning InNavigating in the ClientPeer-to-Peer ConversationsConferencingUnderstanding Persistent ChatIntegration with Other ApplicationsSkype for Business Server Browser CapabilitiesSkype for Business Server 2015 Web App Technical ReviewRequirements to Deploy Skype for Business Browser FunctionalitySummary
VDI BasicsThe Lync VDI PluginProtocol Partner Solutions for the Lync VDI PluginThin Client Hardware Optimized for Skype for BusinessSummary
Standalone IP PhonesUSB Headsets, Speakerphones, and HandsetsWebcamsConferencing DevicesBest PracticesSummary
Chapter 29 Planning for Skype for Business Online and Hybrid DeploymentsComparing Topology OptionsSkype for Business Online and Office 365 Subscription PlansPlanning for Single Sign-On with AD FSPlanning for Directory SynchronizationPlanning for Skype for Business OnlinePlanning for a Hybrid DeploymentSummary
Virtualization ConfigurationSkype for Business Server Virtualization Support GuidelinesSkype for Business Server 2015 Virtual Machine RecommendationsHost Server Hardware RecommendationsSkype for Business Server 2015 Sample Virtual TopologiesBest PracticesSummary
Determining the Scope of the DeploymentDetermining Your Infrastructure NeedsPlanning for CapacityPlanning for Instant MessagingPlanning for ConferencingPlanning for Clients and DevicesPlanning for ArchivingDefining Your Archiving RequirementsPlanning for ManagementDocumenting the PlanBest PracticesSummary
Determining Feature RequirementsPlanning Edge Server ArchitecturePlanning for High AvailabilityReverse Proxy PlanningPlanning for CertificatesNetwork PlanningPreparing for Edge ServersSummary
Enterprise Voice OverviewIntegration ScenariosActive Directory Phone Number ConfigurationGateways and TrunksDial PlansVoice Policies and Voice RoutingEmergency ServicesResponse GroupsSummary

Content preview from Unleashed Skype for Business

Chapter 3 Business Case for Skype for Business?

In This Chapter

Why Unified Communications

Return on Investment (ROI)

Why Skype for Business Server 2015 for Unified Communications

In this chapter we will explore common business cases for Skype for Business Server 2015. Before we cover the business cases for Skype for Business Server 2015, it is important to understand some fundamentals about unified communications, which has become a standard ...

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Publisher Resources

ISBN: 9780134289274Purchase book