15AccuWiz Gets It Together

Recall that product manager Pete, and Tom, VP engineering, had become disillusioned with the company. Customers were no longer seeing the innovation that first attracted them to AccuWiz. Customers were promised features that didn't show up in releases. Releases were packed with features that didn't appeal to every customer. Even if the release contained features customers wanted, they experienced long delays because of long release cycle times and schedule slips.

The founders certainly didn't achieve the revenue growth or predictability necessary to position the company for a public offering or acquisition. Charles, the COO, responded by increasing his attacks on Tom at the program reviews. In Charles' opinion, ...

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