Use Your Ambivalence to Make More Ethical Decisions
Being conscious of ambivalence helps decision makers suspend initial judgments, deflect biases, and integrate conflicting material.
Decision makers often want to escape the psychological discomfort of ambivalence by making choices as quickly as possible. This is true even for choices that have an ethical component, including those that can involve potential harm or violations of social norms. Decisions that have moral consequences are often dense and require reconciliation of the conflicting interests of multiple stakeholders, as well as more sustained and systematic consideration.
Studies have shown that individuals ...
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