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Using Consulting Systems—Business Skills by Laura M. Francis, Thomas Reed

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Solve the Problem

Depending on whether your client requires your assistance beyond problem identification, the next phase in consulting is to apply problem-solving skills to find and implement solutions. For the purposes of consulting, problem solving is defined as the ability to understand and effectively focus on the root causes of a problem, not its symptoms or effects. The use of a basic problem-solving model is extremely beneficial to ensure that your energy and resources are focused on achieving time-efficient, high-impact solutions.

The sidebar Problem-Solving Model at right illustrates a method that can help you solve your client's problem. The model outlines eight steps to generate viable solutions to issues that range from the simple ...

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