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Using Experience to Develop Leadership Talent: How Organizations Leverage On-the-Job Development by Morgan W. McCall, Jr., Cynthia D. McCauley

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CHAPTER FIVE

Experienced-Based Development: Building a Foundation at Kelly Services

Brad Borland, Terry Hauer, and Laura Ann Preston-Dayne

The Talent Management and Leadership Development group at Kelly Services was founded in 2007 with distinct goals: ensure people managers have the leadership skills necessary to be successful; drive enhanced job performance; shorten the time-to-productivity learning curve; heighten employee engagement and retention; guide goal-oriented career development; facilitate workforce planning, development, and succession decisions; and produce an expanded pipeline of diverse leadership talent. Five years later, each of these objectives continues to guide our work. This chapter describes how we have incorporated experience-based ...

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