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Using Experience to Develop Leadership Talent: How Organizations Leverage On-the-Job Development by Morgan W. McCall, Jr., Cynthia D. McCauley

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CHAPTER SIXTEEN

Turning Experience into Expertise: The Everyday Learning Disciplines for Leaders

Jeffrey J. McHenry and D. Douglas McKenna

Richard was a young manager on the move. From a slate of candidates, the worldwide operations VP had selected him for promotion to the operations director position on her team. Here's how he earned this assignment … and a warning from his new manager.

In seven years, Richard had moved up four levels in his division. He started out as an individual contributor before stepping up to front-line manager. Two years later, he advanced to site manager. And now, as operations director, he was taking on responsibility for more than one thousand employees and contractors at sites across the United States.

Richard had ...

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