References & Resources
Books
Combs, Wendy L., and Salvatore V. Falletta. The Targeted Evaluation Process. Alexandria, VA: ASTD Press, 2000.
Reynolds, Angus. The Trainer's Dictionary: HRD Terms, Acronyms, Initials, and Abbreviations. Amherst, MA: HRD Press, 1993.
Rossett, Allison, and Jeanette Gautier-Downes. A Handbook of Job Aids. San Francisco: Jossey-Bass Pfeiffer, 1991.
Sanders, Ethan, and Sivasailam “Thiagi” Thiagarajan. Performance Intervention Maps: 39 Strategies for Solving Your Organization's Problems. Alexandria, VA: ASTD Press, 2005.
Stolovitch, Harold D., and Erica J. Keeps, eds. Handbook of Human Performance Improvement: Improving Individual and Organizational Performance Worldwide. Silver Spring, MD: International Society for ...
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