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Using Job Aids by Susan Boyd

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References & Resources

Books

Combs, Wendy L., and Salvatore V. Falletta. The Targeted Evaluation Process. Alexandria, VA: ASTD Press, 2000.

Reynolds, Angus. The Trainer's Dictionary: HRD Terms, Acronyms, Initials, and Abbreviations. Amherst, MA: HRD Press, 1993.

Rossett, Allison, and Jeanette Gautier-Downes. A Handbook of Job Aids. San Francisco: Jossey-Bass Pfeiffer, 1991.

Sanders, Ethan, and Sivasailam “Thiagi” Thiagarajan. Performance Intervention Maps: 39 Strategies for Solving Your Organization's Problems. Alexandria, VA: ASTD Press, 2005.

Stolovitch, Harold D., and Erica J. Keeps, eds. Handbook of Human Performance Improvement: Improving Individual and Organizational Performance Worldwide. Silver Spring, MD: International Society for ...

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