Appendix

Abbreviations

6S DFSS Six Sigma Design for Six Sigma
6S DMAIC Six Sigma Define-Measure-Analyze-Improve-Control
AI Artificial Intelligence
APQC American Productivity & Quality Center
BEST a Better way to Excellent results and Success through the application of an appropriate Tool
BOE Barrels of oil equivalent
BSC Balanced Score Card
C Complete
CDC Centers for Disease Control and Prevention
C/I/C Control – Influence – (Have) Concern
CMM Capability Maturity Model
CNG Compressed natural gas
CoQ Cost of quality
CSR Corporate social responsibility
Customer Sat. Customer satisfaction
D/M Decision making
DFSS Design for Six Sigma
DIS Disease intervention specialists
DMAIC Define, measure, analyze, improve, ...

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