Chapter 3

The BEST-Tool: Checklist of Criteria for the Assessment of a Best Practice

This chapter describes the BEST-method and details of the BEST-tool and closes with some experiences, tips, and tricks used by the authors to maximize the effectiveness of the BEST-tool.

BEST is an acronym for: “a Better way to Excellent results and Success through the application of an appropriate Tool.” This method consists in the assessment of 1) the approaches used in the Best Practice, 2) the achieved results, and 3) the process of the Best Practice. The assessment is supported by the BEST-tool, which consists of checklists of criteria and characteristics of Best Practice activities.

There are two types of the BEST-tool: a detailed one, which is called ...

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