Chapter 4

Writing a Best Practice

There are four reasons to write a detailed Best Practice:

  1. 1. Systematic documentation of a true Best Practice is the foundation for benchmarking and sharing excellence with third parties.
  2. 2. While describing the specifics of the Best Practice, you will be referring to the BEST-tool. The criteria in the BEST-tool will highlight further opportunities for improvement beyond the excellence currently being documented.
  3. 3. The Best Practice, when documented in this systematic way, can be used for training purposes. New hires learn the process more quickly and effectively.
  4. 4. Visibility of the Best Practice develops pride in their work for all involved in the process. They are recognized for building an excellent ...

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