Eugene C. Nelson
Joel S. Lazar
Marjorie M. Godfrey
Paul B. Batalden
Describe measuring, monitoring, evaluating, and improving health care outcomes and efficiency within the context of the microsystem.
Compare and contrast the patient value compass with the balanced scorecard.
Demonstrate how to develop and use the patient value compass and balanced scorecard frameworks to measure and improve microsystem performance.
Discuss feed forward and feedback systems and their benefits to the clinical microsystem.
Describe principles for designing rich information environments so data may be used to answer critical questions in microsystems.
Design a rich information environment that uses ...