Chapter Five ACTION GUIDE
Chapter Five Action Guide focuses on tools to assess current processes including the value produced by the clinical microsystem, entry into a microsystem also known as access, and a tool to begin early assessment of patient needs.
PROCESS MAPPING WITH FLOWCHARTS
Many types of flowcharts are used in health care improvement, including the following:
High-level flowchart
Detailed flowchart
Deployment flowchart
Value stream mapping (see Chapter Two Action Guide)
Process mapping creates a picture of the sequence of steps in a process, which helps identify the current state (of how the work of care and service delivery occurs in daily health care delivery) and helps plan improvement actions. The step-by-step pictures can illustrate ...
Get Value by Design: Developing Clinical Microsystems to Achieve Organizational Excellence, Second Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
