Chapter Five Action Guide focuses on tools to assess current processes including the value produced by the clinical microsystem, entry into a microsystem also known as access, and a tool to begin early assessment of patient needs.
Many types of flowcharts are used in health care improvement, including the following:
Value stream mapping (see Chapter Two Action Guide)
Process mapping creates a picture of the sequence of steps in a process, which helps identify the current state (of how the work of care and service delivery occurs in daily health care delivery) and helps plan improvement actions. The step-by-step pictures can illustrate ...