March 2012
Intermediate to advanced
240 pages
5h 58m
English
book
Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage
by Peter Franz, Mathias Kirchmer
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Contents
PART I Strategy and Planning for Value-Driven BPM
CHAPTER 1 Value-Driven BPM: Why You Need it Now
CHAPTER 2 The Impact of Value-Driven BPM
CHAPTER 3 The Process of Process Management
CHAPTER 4 Developing Your Roadmap to Value-Driven BPM
CHAPTER 5 How Value-Driven BPM Optimizes the Impact of Process Improvement Initiatives
PART II Building a Value-Driven Organization
CHAPTER 6 Building an Organization for Value-Driven BPM
CHAPTER 7 Information Technology for Value-Driven BPM
CHAPTER 8 Managing Information Models for Value-Driven BPM
PART III The Present and the Future of Value-Driven BPM
CHAPTER 9 Value-Driven BPM in Practice